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EYEBEAM 1.5 ABLE TO ANSERS CALLS HOW TO
EYEBEAM 1.5 ABLE TO ANSERS CALLS LICENSE KEY
EYEBEAM 1.5 ABLE TO ANSERS CALLS INSTALL
EYEBEAM 1.5 ABLE TO ANSERS CALLS SOFTWARE

8x8 recommends using your company’s domain. User ID: is the same as the User ID required to login to the Agent Console. Uncheck the option to disable account for IM/Presence. From the Bria menu, select Softphone > Account Settings. Setting up a New SIP Account To set up a new SIP Account: 1. Step Two: Configure the Bria Phone Configuring Bria softphone involves: You are now ready to configure Bria to process Virtual Contact Center calls.

EYEBEAM 1.5 ABLE TO ANSERS CALLS LICENSE KEY

At the following message screen, click Continue.Īt the prompt, enter the license key provided in the email. Select No login required option from the Profile menu.ħ. After installing the program, launch Bria.

EYEBEAM 1.5 ABLE TO ANSERS CALLS INSTALL

Follow the wizard and install Bria on your desktop. Follow the prompts to initiate the Setup Wizard.Ĥ. At the browser prompt, click Run to run the executable file.

EYEBEAM 1.5 ABLE TO ANSERS CALLS SOFTWARE

Click the link in your email to download the Bria software for Windows. Clicking the installation URL in the email guides you through the Bria installation process using a Setup Wizard. Step One: Download the Bria Software 8x8 communicates the Bria PC installation URL and the license key via email. Step Three: Verify the Bria phone works with Virtual Contact Center. Step One: Download and Install the Bria software. Install Bria with administrative rights and allow it to be run by all users.Ĭonfiguring and testing Bria is a three step process: 1.

Disable SIP Application Layer Gateway(ALG) service in router 4.

Real-Time Transfer Protocol(RTP): UDP port 35000-65000 Enable VoIP calls to pass through your network’s firewall.

G.729 – approximately 32 Kbps per VoIP call 3.

G.711 aLaw/uLaw – approximately 80-Kbps per VoIP call Allocate Network Bandwidth required for VoIP calls Web browser: Microsoft Internet Explorer® 8.0 or later.Ģ. Sound Card: Full-duplex, 16-bit or use USB headset NET 4.0 o Microsoft VC C++ 2010 Note: The installer takes care of installing these if you do not have them.

Operating System: o Microsoft Windows XP Service Pack 3 o Microsoft Windows Vista, 32-bits and 64-bits arch o Microsoft Windows 7Ĭonnection: IP network connection (broadband, LAN, wireless)Īdditional: o Microsoft Windows Installer 3.1 o Microsoft. Processor Minimum: Pentium 4® 2.4 GHz or equivalent Note: If you have a previous version of Bria installed on your system, you need to uninstall the previous version before proceeding with the new version.

For instructions on configuring Bria 3 for Mac, refer to ‘Configuring Bria 3 Mac for Virtual Contact Center’.

EYEBEAM 1.5 ABLE TO ANSERS CALLS HOW TO

This section discusses how to install and configure Bria 3 on your Windows.

įor instructions on configuring Bria 3 for Mac, refer to ‘Configuring Bria 3 Mac for Virtual Contact Center’.Ĭonfiguring Bria for Windows Counterpath’s Bria 3 is a softphone application that enables you to manage Virtual Contact Center VoIP calls from your desktop replacing or complementing your hard phone.This document discusses how to install and configure the following softphone clients to work with Virtual Contact Center:

For all softphone orders, 8x8 currently issues licenses of Bria for Windows and Bria for Mac. Counterpath replaces eyeBeam for Windows with Bria for Windows. Configuring Bria 3 for Virtual Contact CenterĬonfiguring a Softphone for Windows for Virtual Contact Center 8x8 issues softphone licenses to Virtual Contact Center customers allowing them to manage all contact center communication from the desktop replacing or complementing a hard phone.Įffective June 2012, 8x8 stopped issuing eyeBeam licenses to Virtual Contact Center customers owing to product discontinuation by Counterpath.